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Solution Briefs

End User Experience Monitoring

The inability to see what users are experiencing as they interact with applications negatively impacts mission attainment for many government agencies. In trying to solve the lack of visibility problem, many agencies find themselves with too many tools and too few solutions. While Network Performance Monitoring (NPM) and Application Performance Monitoring (APM) are mainstays, both approaches leave a visibility gap. Neither address what the end user is truly experiencing.